Welcome to the Fwctravel Help Center
At Fwctravel (Fwctravel.com), we are committed to assisting our travelers with smooth and hassle-free booking and travel experiences. This Help Center is designed to answer common questions and provide guidance for your journey.
1. Managing Bookings
You can manage your flight bookings directly through our website. This includes viewing your itinerary, making changes to flight dates, updating passenger details, and requesting cancellations (subject to airline policies).
2. Payment & Billing Support
We accept major credit and debit cards, net banking, and digital wallets. If you face payment issues, please contact our support team immediately with your booking reference number.
3. Refund & Cancellation
Refunds are processed as per airline policies. In case of cancellations, the applicable cancellation fee will be deducted. The balance amount is credited back to the original payment method within 7–14 working days.
4. Travel Assistance
Need special assistance? Our team can help with wheelchair requests, dietary preferences, and guidance on travel documentation like visas, passports, and ID proofs.
5. Frequently Asked Questions (FAQs)
- Can I reschedule my flight? – Yes, rescheduling is possible but depends on airline rules and fare type.
- What documents are needed for check-in? – A valid government ID (and passport/visa for international flights).
- Do airlines allow web check-in? – Most airlines allow web check-in 24 to 48 hours before departure.
- How do I track my refund status? – Log in to your account or contact our support team.
6. Contact Us
Still need help? Reach out to us anytime at our Contact Us page. Our customer support is available 24/7 to assist you with booking, cancellations, and travel-related queries.